Shipping policy
Thank you for visiting Aiffia Online. We are committed to providing you with quality products and a seamless shopping experience. Please read our shipping policy carefully to understand our shipping methods, timelines, and policies.
Order Processing Time
All orders are processed within 3-7 business days (excluding weekends and holidays). Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Estimated Delivery Times
We ship worldwide via Printful's fulfillment partners. Estimated delivery times are as follows:
- USA: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
Please note: Delivery times may vary based on your location, customs processing, and other factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location, the weight of your order, and the shipping method selected. Some products may qualify for free shipping promotions periodically—please check our website for current offers.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment's progress.
Customs & Import Taxes
International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. These charges are not included in the product price or shipping cost.
Shipping Restrictions
Certain products or destinations may have restrictions. If your order cannot be shipped to your address, we will contact you to arrange a refund or alternative solution.
Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us within 7 days of receipt with your order details and photos of the damage (if applicable). We will work with Printful and the courier to resolve the issue.
Changes to Shipping Policy
We reserve the right to update or modify this shipping policy at any time. Changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions about our shipping policies, please contact us at aiffia_support@aiffia.onlineÂ