Contact

Reach us at aiffia_support@aiffia.online or use the form below.

Frequently asked questions

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

  • USA: 3–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • International: 10–20 business days
Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

What is your return policy?

Refunds are only offered to customers that receive defect items. If any of these apply, please contact us at aiffia_support@aiffia.online with photos of defect items and we’ll sort that out for you.